Legal
Privacy Policy
Last updated: October 2026
TrackVee ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our GPS vehicle tracking services at trackvee.com.
1. Information We Collect
We collect the following types of information when you use TrackVee:
- —Account information: Name, email address, phone number, and billing details provided during registration.
- —Vehicle & location data: GPS coordinates, speed, route history, and ignition events from installed tracking devices.
- —Usage data: Pages visited, features used, device type, browser, and IP address.
- —Communications: Messages you send us via email, WhatsApp, or our contact form.
2. How We Use Your Information
Your information is used to:
- —Provide live GPS tracking, alerts, and trip history through the TrackVee platform.
- —Process payments and send account-related notifications.
- —Improve our services, fix issues, and develop new features.
- —Respond to your support requests and inquiries.
- —Display relevant advertising on our blog and marketing pages (Google AdSense).
3. Cookies
TrackVee uses cookies to:
- —Keep you logged into the platform.
- —Remember your preferences (e.g., language, dismissed notices).
- —Measure website traffic via Google Analytics.
- —Serve relevant advertisements via Google AdSense.
You can decline non-essential cookies using the banner shown on your first visit. Essential cookies required for login cannot be disabled.
4. Sharing Your Data
We do not sell your personal data. We may share data with:
- —Service providers: Cloud hosting (Oracle), payment processors, and email services — only as needed to operate TrackVee.
- —Google: Analytics and AdSense data is governed by Google's Privacy Policy.
- —Legal authorities: If required by law or to protect the rights and safety of our users.
5. Data Retention
We retain your account data for as long as your account is active. Vehicle location history is stored for up to 12 months by default. You may request deletion of your data at any time by contacting support@trackvee.com.
6. Your Rights
You have the right to:
- —Access the personal data we hold about you.
- —Request correction of inaccurate data.
- —Request deletion of your data (subject to legal obligations).
- —Withdraw consent for marketing communications at any time.
To exercise any of these rights, contact us at support@trackvee.com.
7. Security
We take reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls, and regular security reviews. However, no internet service can guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of TrackVee after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
TrackVee
support@trackvee.com
Lahore, Pakistan